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Edited/Updated Items Not Saving

When I edit an item to update prices or counts, at least a third of the time, my edits don't save. The only solutions I've found are to close the program (Square Dashboard open in Chrome) and hope it resets; continually enter in my edits hoping it sticks; or literally waiting hours to go back and try again because I'm frustrated at losing work time dealing with finicky software. 

 

Has anyone else experienced this or know a solution?

 

Thanks

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@RainbowFoodCoop 

 

Eek sorry to hear this. Sounds super annoying and frustrating. I see you're using our preferred browser, Chrome. Have you tried these other troubleshooting tips like clearing cache and making sure the browser version is up to date? 

 

If you're still not having luck, call our CS Team so they comb through your account on the back-end: squ.re/contact

Justin
Community Moderator, Square
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