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I wanted to attach my C&C Reader to a new phone, so I thought I'd make sure it was diconnected/forgotten from my old phone (partly because I will be retiring the old phone), and it needed to update.
It got to 27% then hung, despite having a good, solid wifi signal.
I went through all the troubleshooting steps and now the notification panel simply says "Square Reader Updating" and never progresses.
The other thing I noticed is when I reboot/reattach the reader, the notification in the register app says the reader is charging, even if it's not connected to a charger.
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So, this inexplicably fixed itself.
After posting previously, I let the reader sit attached to my phone, attempting to update. I checked it every so oftento see if it were still doing something.
After about an hour, I had to eave the house, so I grabbed the devices to keep an eye on, and it was still in the same sad situation when I left.
Half an hour later, I check and the notification is gone, so something happened?
I check the Register app and the reader is disconnected. I turn it back on, and once connected it goes back to updating.
Except it actually progresses and finishes.
Weirdness, but it seems to be solved.
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I had the same issue. Come to find out my new phone was unable to update the software on the reader. So I used my tablet to update reader software and then connected it to my phone and it works just fine. Hope this helps.
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