Solved: Appointments disappearing from the schedule? - Page 2

Alisonweatherly · ‎04-17-2021

Random appointments are disappearing and then reappearing resulting in me being over booked for that time slot. How can this be fixed?

isabelle · ‎04-19-2021

Hey @Updoman @Alisonweatherly @Ty863 and @AnneElizabeth!

Can you try logging in and out of the app? If that doesn't work - please try deleting and reinstalling the app.

That should resolve the issue. Please let me know if not 👩🏼‍💻

Isabelle
Square Champions Program Manager

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JJ_ · ‎06-14-2023

Hello there @Whit787

Since you mention this has been happening for some time now, I recommend you reach out to our Appointments Support Team. They will be able to take a closer look at this situation and point you in the right direction. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

You can also get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.