App is crashing everytime I choose Transactions or use the chip reader. What can I do to stop this?

[Sally11]

App is crashing everytime I choose Transactions or use the chip reader.  What can I do to stop this?

[puka]

Hey Sally11 - Sorry to hear about the trouble you're experiencing! I would give these troubleshooting steps a try. If you're still running into issues, I would contact our CS team so that they can take a closer look and advise on any next steps for you.

[ManjitK]

This started with the iPad not charging in the square stand. 

in attempt to solve this issue. The iPad was updated to latest iOS and square app removed and reinstalled. 

Now the square app won’t open without crashing. 

when asked for permissions the ticking of the connection to local network causes the app to crash

How can I solve this ?