x

Anyone having trouble with online booking?

When a client goes to my website to book an appointment, a bunch of the dates on the calendar are not showing up. If you randomly click where a specific date should be it will take you to the next page where you can choose an available time. It’s really confusing for clients. Anyone else having this issue or have suggestions to fix this? It almost seems like some of the dates are colored white on the white background of the calendar. 

773 Views
Message 1 of 6
Report
5 REPLIES 5

976C097C-BA43-4B1C-9DE1-E74A8839A244.png

771 Views
Message 2 of 6
Report

Yes im having the same issue as well!

667 Views
Message 3 of 6
Report
Square Community Moderator

Hello, @HardyHands, and welcome to the Seller Community. 

 

This thread is a bit old so I wanted to make sure I understand your current experience. I look forward to hearing from you.  If you can also include a link to your booking site I will be able to take a closer look for you. 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
636 Views
Message 4 of 6
Report

HardyHands Mobile Detailing has invited you to book your next appointment on their booking site.
https://hardyhandsmobiledetailing.square.site

605 Views
Message 5 of 6
Report
Square Community Moderator

@HardyHands - Thank you fro providing us with your website address. We were able to take a look and we can see that some of the dates are missing on your calendar on both the mobile device and laptop. When did this start? 

 

We are looking into it and will escalate your case to the correct team to take a closer look as well. 

 

Please hang tight while we help you fix this. We will reach out when we have more information to provide. 

 

 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
570 Views
Message 6 of 6
Report