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I'm having a major issue with employees enabling 2 factor authorization every time they log in. They are also either logging out of the devices every day or square is logging them out for some reason which is apparently why they get the 2FA prompt every time they log in. It's beyond inconvenient because they will NOT stop turning on 2FA and since they have to log in every day since they keep logging out....it's creating a big problem that is costing us money while we wait for square to either send the code (sometimes it never comes) or for the employee it was sent to to give us the code. I've browsed the forum and it appears that the only solution for those us with mobile businesses who can't use square terminal & rely on the contactless readers and the square app is to set up team member accounts. So my question is, if I set up an employee account, just 1 account that everyone will use, will the **bleep** 2FA prompt continue to appear every time they log in? Because I am ready to ditch square if the prompt will still pop up. Because I cannot get these folks to stop turning on 2FA when they log in and we cannot keep losing money. We lost thousands today because 2FA was turned on and the employees working could not get the code from the moron who turned it on and I was unavailable for a few hours and couldn't log in to the website to turn off 2FA. I don't want to create a team member account for each person because believe me they will find away to disable it & be unable to take electronic payments.
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I mean, I'm not totally sure how far to dissect this - I'm going to try and just give a solution for the situation as it stands.
You can add multiple numbers for the 2FA codes. If staff are always turning it on when prompted then you can just add all of their numbers to it (and yours). Then when they log in they just select their number from the list and go about your day.
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