$1500 charge turning into a $1 charge??

[soloithz23]

My customer tried to leave a despoit through 3rd party square integration (Hiveage) and he put in for $1500 and it only ended up charging him $1?? What gives? He tried twice and the same thing happened.

[puka]

Hey @soloithz23 - Sorry for the delay in response here. Were you able to sort it out? If not, feel free to reach out to our Support team who can investigate the source of issue further for you.

If you want to get in touch with the Support team via phone, you can reach them at 1 (855) 700-6000 on Monday - Friday from 6am - 6pm PST. Please note that you'll need to have a Customer Code to get through to them.