HotSpot
10-07-2020
04:53 PM
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Why does me email coupon only discount 1 item?
I have set up my email coupon to discount a specific category at a certain % , yet it only discounts 1 of the items at that percent.
I need it to discount all items rung up that fall under that specific category. What am I doing wrong?
Thanks
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AdamB
10-08-2020
01:50 PM
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Thanks for your question, @HotSpot.
I don't believe this is how coupons worked in the past and I wonder if something changed on our end; it should apply the discount individually to each item in the cart that is in the category you've selected. I let our Advanced Support team know so they can look into it. Thanks for letting us know!
Adam
Seller Community, Platform
Seller Community, Platform
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