I have set my appointments so that I must confirm any appointment requests. I am the owner of the account and I'm the only person available for appointments.
However some appointments from customers appear on my calendar already confirmed.
How is this?
Additionally, I've noticed sometimes I set up an appointment for a customer and it's almost like it's confirmed immediately, as if they weren't even asked. Most customers have at least a minute or so before it shows up confirmed on my side.
This really makes me question the stability of the Appointments system. I can handle a bug where people set up meetings I might have to cancel or move around, but I do not like not knowing whether a customer actually got a notice via email or phone call that an appointment was set up.
Can anybody explain what is going on?
Just to be clear. I'm the only one who can confirm appointments in my shop's location. I have another location (a different shop) where there's also one other person who can confirm appointments *there* but they only ever get notices if someone requests appointments at that location. They never even know if have appointments at the location I'm having problems in. So it's not like they're confirming it for me.
