Using Square as Print MIS?

[aceinthelowell]

POD business - notify when order is ready

I currently run a sporting goods store using Square and Square online and it's going well. I'm getting ready to launch a second part of the business that will involve custom direct to garment printing. I'm wondering what the best way to handle customer notification in the most automated way. The way I see things flowing is.... a customer orders online or in person. The order goes into a queue to be printed. Once the order is printed, the order is marked as completed and the customer is notified that their order is ready (if pickup) or shipped (if shipping). How should I handle this? I thought about using appointments, but it doesn't seem like the best fit. If they order online, I could keep the order in processing until complete and then mark it completed or shipped, but what is the best way to handle queued orders and keep track of them to be printed if they order and pay in store. Maybe I just haven't thought this all the way through, but I'd love to hear feedback from anyone that is doing something similar. 

[MayaP]

Hello @aceinthelowell,

I am happy to assist in any way I can.  i just want to clarify the order won't show as completed unless you go into the order manager and mark it as complete. You do have to go in and change the status as the order is ready. I know you stated you wanted the process to be more automated can you provide some more details on how you want that to look and play out? Thank you!