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Unable to get code or speak to someone in regards to fraudulent charges
I check my balance on my account through square under my transactions daily. Friday I check my sales & balance and I had over $1400 when I checked it my balance was $12.50. I looked at activity on square business card, I had some out of country charges that were declined, the next day they accepted the charges and went through 3 times! All of the money I made this entire weekend did not show up under balance for Friday or Saturday, so my $ from Thursday Friday & Saturday is not showing. I’ve left multiple emails since Friday the site site says 24/48 hrs I’ve tried to call I couldn’t find the doggone code for anything they say it’s 12 digits, I reached out to my go to square person who contacted me if I have any questions ever about anything contact her no call back. I’m do upset! I open tomorrow how will I ring up and jeopardize Monday money being taken as well!
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To get your code is just a couple of steps.
https://squareup.com/help/us/en/contact
sign in
(if you have multiple locations choose one and hit next)
click more
Click I don't see my issue
click call us
your code is on that screen
call 855-700-6000
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unfortunately, no one will be able to help you in this general public support forum. on phone support, they can dig into your info.