Hi @JustinC - I did indeed speak to a Support advocate via chat first thing yesterday morning. I thought I'd requested a transcript of the conversation but am unable to locate now.
I reported 3 issues to them. I believe this was the primary one and I believe they said they'd added my contact info to a list so I'd get notification when a fix was available. This is all well and good but they couldn't advise of approximate ETA. Seems like this issue should be getting some priority.
The chat was all very disappointing. As I said I logged 3 bugs and none of them were able to be resolved. 2 of them were purportedly related to some syncing changes that had been made to the database and which the devs were looking into. Of these one should get fixed at some point in the future (no longer have ability to update the Status of an Order via Weebly app) and the other never will get fixed (unable to set the Status of an Order to Complete because I Cancelled one item within it) because the Tier 2 techs were unable to determine how it happened.
I received an invitation to a Square Beta Testing Program this morning. This appeared to be for the mobile Square app as opposed to the Weebly app. Seems you folks need one on the Weebly / Square.Online side of things because these last updates have really thrown a wrench in our works.
While I have your attention I have some other usability issues. We have it setup such that the Square.Online DB is in sync with our Square PoS DB. As such, when our wholesaler ships us product it's automatically added to our PoS DB and consequently to Online DB. This is awesome. The problems come when I need to configure those items on the Online side of things. I may need to adjust such things as the Fulfilment, Category, Sales Tax, Visibility etc. The problem is that it's so hard to locate the items because they're just bundled in with hundreds of existing items. Can it be made such that items could be sorted by Date Added or similar - something to be able to separate them out? Once found, when multiple are selected and an attribute adjusted via Mass Edit all those selected items are deselected. Why? This means it's necessary to select them all over again to change another attribute. I think Beta testing would be your guys best weapon to success.
Thanks for listening,
Jason.
