x

Problem with Marketing Coupon Online

Hi!

We sent out a coupon for our 8th birthday and I was excited to see that you could use it for both online and in-store now. 🥳

However, we've had complaints and issues when people tried to use it online/activate it. 

Has anyone had this problem or how to resolve it? I'll attach pictures of what happened when I tried it. 

 

 

This was the email.This was the email.This was after I click "Click to Activate"This was after I click "Click to Activate"

693 Views
Message 1 of 2
Report
1 REPLY 1

HI, I believe its because that's not a general overall coupon.  The text states link this reward to a specific Mastercard.    

 

 

Hope this helps!

Terri

 

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

Hope This Helps!
TERRI
690 Views
Message 2 of 2
Report