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Order report not received

I have updated the contact info and the email address to our online store but it seems it is still linked to an old personal address. I need to export the orders but never receive the email for those 

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Square Community Moderator

Thanks for reaching out. The email address should update for the online store if you change the address for the Square account. If it does not update for you, please reach out to our support team here so that a rep can escalate this issue to our advanced support team. 

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