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LOW STOCK ALERT DOES NOT SHOW CORRECT ITEMS

When we chose low stock alert under items section, it does not show all the low stock alert items. I have few items sold out but did not show under low stock alert. Also, some items are in stock way above low stock alert but it still shows under it. need to look into it.

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Square Community Moderator

Hey there @mark88 

 

Since this is a serious matter I will go ahead and recommend reaching out to our support team for them to take a closer look at this situation and address it accordingly. 

 

They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

 

You can also get in touch with our Messaging and Email Support Teams here

JJ
Community Moderator, Square
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