Issue Store Credit to Customers

[DeSmetTrading]

I wanted to offer our customers store credit for bringing in their second-hand magazines.  Does Square offer a way to issue credit under a customer's email address?  If not, can someone recommend an option that may be easier than issuing a printed coupon/voucher?

We use the Square Terminal.

Thanks for your help!

[TheRealChipA · Accepted solution]

Hey there @DeSmetTrading.  Currently in Square, this is not possible — at least not the way you want it to be possible.  You could, if you want, give the customer e-gift cards for the credit amount.  Keep in mind that gift card load fees would still apply — 2%, I believe.

Otherwise, you can head over to the Square App Marketplace and check out third-party apps for “store credit.”  Two pop up immediately — Pintuna and Loopz.  Both have monthly subscription fees, but it sounds like the lowest tier might work for your needs.