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If I create a loyalty reward, can I activate it for one day only? Or is it a minimum of 3 months?

If I create a loyalty reward, can i activate it for one day only? Or is it a minimum of 3 months?

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Just to clarify, you are asking what the shortest amount of time you're able to set earned rewards to expire so that your customers can not use them, correct? What you're saying you'd like is for your customers to earn loyalty rewards over time, then have one singular day that they're able to use said earned reward, correct?

 

If so, I can confirm that it is not possible to set the expiration date for a reward to be anything less than 3 months, @Sutherlandcbd. This ensures that your customer has adequate time to use the earned reward - we'll also remind them 14 days before the expiration so they are less likely to lose their reward!

 

Valentina
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Just to clarify, you are asking what the shortest amount of time you're able to set earned rewards to expire so that your customers can not use them, correct? What you're saying you'd like is for your customers to earn loyalty rewards over time, then have one singular day that they're able to use said earned reward, correct?

 

If so, I can confirm that it is not possible to set the expiration date for a reward to be anything less than 3 months, @Sutherlandcbd. This ensures that your customer has adequate time to use the earned reward - we'll also remind them 14 days before the expiration so they are less likely to lose their reward!

 

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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