How are others that price by a decimal quantities working their charges?

[FarmMom]

We sell our farm's meat and poultry at farmer's markets, on farm and by delivery, and price mostly by the pound.  I'd love to have the ability to set the quantity to a decimal input, so I can enter the weight on the package meat and be able to have a set price on the item, but that is still not available.  So most of our items are just "variable" pricing, and I have to have a calculator in one hand, or go to back and forth from the calculator app on my phone to Square, to calculate the price on all our beef and pork.  The only other option I've been told is to set a price for .01 or .001 lb, and enter the decimal amount in as a whole number.  So if a Pork Shoulder Roast is $8.00/lb, and weights are in tenths, like 2.78 lbs, I'd have to set the price for the item as $.08 and input the quantity as 278, since it only takes whole numbers.  This seems like an expensive accident just waiting to happen.  And trying to explain why I have to do this to customers, and how it would show up on their receipts, just doesn't seem worth it, even if it would save time not having to calulate everything while inputing.  Are their any other farmers, butchers, or others who price by decimal quantities doing it this way successfully?  If so, do customers care?

[AlanA]

All we need is the decimal in the quantity field. It’s very simple. 

[ICS-Sean]

Simple, but users have been asking Square since at least 2016.  The above comment by the Square team member is the same cookie-cutter response they've been using for years.  Always something about not releasing information about future builds, but that our feedback is being "heard." I'm investigating paid products to replace this free one, since the makers of the paid products actually take action on their promises for feature enhancements.

Also - In my opinion, this shouldn't be considered a "feature request."  Who in their right mind would intentionally develop an invoicing app that couldn't handle decimals?  This is clearly a mis-categorized break-fix issue, because no intelligent person would really have meant to design it that way.  That's just silly.

[AlanA]

They are not listening to us. Period. They are unwilling to fix a bug. 

[ManWithNoBrows]

4 Pages of comments with people requesting this for years now, and they can't change a simple integer to a float? It takes all of a few minutes to make that change. Wow...

[EJ_]

@ManWithNoBrows We hear your frustration on this. It's definitely a priority for our Invoices Team as we know this is an important feature for our sellers. 

Thanks for being patient with us thus far, and keep an eye out for updates soon. 

[azamudio]

Give me a break! I’ve heard this from you guys for a year now. Meanwhile you keep rolling out other useless crap. I’m moving on to fresh books. Jesus. This is not that **bleep** hard.

[DowntownDoggies]

Freshbooks is a great alternative to Square. It not only lets you use partial quantities, but it also lets customers save their payment info for quicker checkout. (Square only saves card info for preemptive charging on the business end. This can be offputting in many cases where customers want an invoice first, with an option to add gratuity.)

[bloomwinetours]

This is absurd. Fix it this year or I'm out... in fact, since I use QBO for accounting, I may just make the switch anyway. I have been waiting YEARS for this simple fix. I'll bet a decent programer could fix this in a few hours!

[puka]

Hey @bloomwinetours - First off, our apologies for the wait on this feature. We understand that many Sellers have been asking for it and I wanted to let you know that the ability to take partial payments is in development. I encourage you to check out our Q&A thread with the Square Invoices Product Manager, Rohini. In it, you'll find that she addresses the process of implementing partial payments in response to a Seller with the same request.

We appreciate your patience as they work towards making this feature available for you all!

[bloomwinetours]

This is not about partial payments @puka, (which could admittedly get quite complicated) this is about billing for fractions of quantity -- most important to those of us who bill hourly usually rounding to ¼, ⅓ or ½ hours. I'm sure there's plenty of other uses for a decimal (¹/10) fraction as well. Could it be that you are misunderstanding the problem?

[sashakanno]

I sell produce and invoice my restaurant clients. I can only invoice them on a full pound of produce. If the salad mix weights 1.25# then I loose the 1/4 pound. I wonder how much money I've lost over the years. Insane that this is still not fixed.

[LB]

surely it would work if you broke it down to a charge by the ounce rather than losing all the money?  The salad is $5.00/#; the weight comes to 1 1/4 lb; the salad is $0.3125/#; the charge is $6.25.  Instead of dropping the 4 oz, charge the full 20 oz at $0.3125.

[WolfsdenLLC]

When you're breaking down one of a couple dozen different products having to sit there and break down ounces at diff rates is stupid. Imagine you at the grocery store and the clerk having to look up a diff cost on every item based on its piece count or weight. Vegetables are a great example. They have a code in the system for what they are and what the price is per ounce. Clerk puts your bananas on the scale and hits a 4 digit code and the system does the rest based on that.  A 12 oz banana at say $1.00/lb gets figured to $0.75 automatically because the software knows to do some simple math based on quantity x price (12/16 x $1.00=$0.75) 

Same principle here that any excel spreadsheet can do, hell, even DOS can do simple math.

Item X = $x.xx PER (quantity i.e. Lb,oz, liter, hr, each, etc)

line items say:

item no. , Name, Price, Quantity, Per (select option), total, 

Doesnt matter WHAT you are collecting FOR, the math back end is the same just need to be able to identify what it is you're charging for at what rate per what quantity. If a system can't do basic math on its own, perhaps it's time to hire some folks who can tell you what 6x6, 12x12 and 9x5 is right off the top of their heads, because I know for a fact a LOT of the current generation sure can't do it!

[AlanA]

I really do not believe they want to fix this issue. I have been warning anyone that ask me about how I like square. I get at least two a week. I tell them immediately this problem and about how we have been helped out for the last two years. The remark about your help is sarcasm #Square. In case you don’t understand. 

[AlanA]

We are not asking for partial payments😩

[bhagara]

sigh... you guys have no idea, do you?

it doesn't even matter anymore.  If there are still people waiting for Square to change the way they structure the invoices and Products, they may as well give up now and try something else.  Every other ePayment vendor has this figured out.

Move on like everyone else.

[LB]

My workaround for this is to break it down in minutes since the dollar selection will allow for decimal.  My $70/hour rate is $1.67/minute so I bill in minutes.  If asked why by anyone, I simply say that Square isn't yet advanced enough to handle fractional quantities. (not such good advertising for Square)  Breaking it down to minutes isn't hard -- divide your hourly rate by 60 and there it is.  My last invoice showed 80 minutes at $1.67 which comes out to the same amount as 1.333 hours x $70.

[hartleywell]

Indeed, this is not rocket science and Square strangely has yet to meaningfully address this need.  Which product VP has ignored this request for too long?  Unfortunately too, "in development" can = black hole out of which partial amounts never escape.

Frustrating and inexplicable...

[sashakanno]

Hi-

I sell produce to chef's and need to invoice them. I can only enter full pound increments in the Quantity colum. If I have a salad bag that weights 1.25# I either have to remove the .25 and make it an even 1# or just give them the difference. 

I like Square and use it in the farmstand but its a challenge to be able to use it in all aspects of my business. 

Thanks

[Helen]

I'm so sorry for the frustration @bhagara @LB @WolfsdenLLC and @AlanA.

I do appreciate your feedback and we do hear you! This topic came up in the Q&A we held with the Invoices team recently. Check out this thread for the latest information about planning for partial quantities. 

I'm sorry that I can't share an exact timeline for when this feature will be available. As soon as this feature is available we'll update this Feature Request thread to let everyone know!