Exclude physical gift cards from Discounts

[dylrich20]

I offer physical gift cards using Square's plastic gift card product. I want to run a Black Friday sale offering 20% off everything in store excluding physical gift cards. There doesn't seem to be a way to exclude specific items from the promotion.

Please help - am I missing something? This seems like a pretty basic, foundational requirement / feature for a proper POS product so I have to imagine it's possible and I just can't figure it out. 

Thank you!

[TCSlaguna]

Hey @dylrich20 

Good question!

I THINK that discounts do not apply to gift cards. 

There is a separate section in your Square Dashboard to create gift card discounts. 

Let me ask @Candlestore  @JTPets  @DinaLRosenberg  

[JTPets]

I cant confirm if discounts work on giftcards as a regular practice but they do have their own setting for discounts on purchase for promotions - I used to offer 5% discount on giftcards.

However I will check tomorrow as I am running a 20% off $250 for black friday deal

[DinaLRosenberg · Accepted solution]

Hi there- they don't apply to gift cards- we just state the discount in our marketing- this is what we do:

20 Off*

*doesn't apply to gift cards, services, readings, or special events. Discounts cannot be combined or stacked with other offers or coupons.