Error when deleting option set

bbutler222 · ‎10-26-2020

I am cleaning up my option sets and I've deleted some options sets with no issues but the last few I've tried to delete I get an error message and says Oops something went wrong. I made sure to delete the options in the item first so there shouldn't be a link to that option set anymore. Any idea what I may be missing or is there a delay? I've restarted my computer and even went to Chrome to try but still no go. Thanks!

Alex_ · ‎10-27-2020

Hello @bbutler222,

Thank you for posting in the Seller Community.

Happy to look into this for you. Do you have a screenshot of the error message? Also, what other browsers have you attempted besides chrome?

Please let me know by replying in this thread. I'll keep an eye out for your response.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
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bbutler222 · ‎10-29-2020

Thank you Alex! I ended up chatting online with a support person. I was deleting the options on my dashboard, so they had me go into my online store and delete the options there. I had no idea there were two places that you could delete from. Thank you for getting back to me. Have a great weekend!!