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can't accept invitation?

Hello! Followed the email link and get this message. Am I doing something wrong?  Thanks!

 

 

kimapollo_0-1604527297439.png

 

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Square Community Moderator

Hey @kimapollo,

 

Is Galaxy your employer? I'm trying to figure out what you're accepting an invitation from here as I don't have access to account specifics here.

 

My first recommendation would be trying another browser since it says it's a server issue. Have you tried that already?

Ashley C
Community Moderator, Square
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Thanks for your reply!

 

I tried another browser, same message.

 

Galaxy is the employer. I've been the one setting everything up but when I look at my info it says my first log in was 11.5, yesterday. 

kimapollo_0-1604694779754.png

This is the invite message.

kimapollo_1-1604694824811.png

This is where the link sends me. My email is already there and my password is auto-filled. 

kimapollo_2-1604694880850.png

So confused!   Kim

 

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Alumni

Hmm super strange. Sounds like you might be encountering a bug. CS will be able to confirm and bubble up to Engineering if need be. 

 

Reach out during normal biz hours to extensively troubleshoot the back end of your account. 

 

@kimapollo

 

Justin
Community Moderator, Square
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