We’re all facing unique challenges right now, and for business owners, the stakes are particularly high. We want to offer support and help in the ways we can.
We are waiving all software subscription fees for the month of April for existing software customers. This includes Square Appointments, Retail, Restaurants, Loyalty, Team Management, Payroll, Marketing, and Square Online Store (including curbside and delivery). Square will manage the process for you—you will not be billed in April.
Over the next few weeks, we’ll be hosting Town Hall, a series of webinars, so you can hear how businesses like yours are evolving during this time. We hope these webinars help you determine what’s right for your business, as well as give you information about tools that can better connect you with your customers. You can view the latest Food & Beverage webinar or head to Square’s YouTube channel to access all previous Town Hall recordings.
In the meantime, here are some additional steps you can take:
Share Feedback
If you have any suggestions for tools, policy changes or other support you may need at this time, please provide input via this quick survey
Limit In-Person Contact
Consider disabling the signature and receipt screens during checkout, or try remote payment options like invoices.
Update your hours
Set your new operating hours for each of your locations to let customers know when you are unavailable or closed.
[Update location hours]
Ramp up curbside and delivery
Curbside pickup and delivery are great ways to keep serving your customers.
[Set up curbside and delivery]
Serve drinks to go
Check with your local authorities for rule adjustments regarding alcohol sales, and consider selling a meal kit and drink to-go.
Enable digital gift cards
Electronic gift cards can help increase cash flow while your business is closed.
[Set up eGift cards]
Send a free email to your customers
Keep customers up to date with how they can support your business.
[Send an email]
Sell your products online
You can quickly create a professional website to showcase and sell your items online.
[Setup Square Online Store]
To learn more about these tips and any helpful features we’re able to launch, visit the COVID-19 section of your dashboard for more details.
