Recommended app flow for take out or call-in orders

[ChrisKula]

I'll admit I'm a newbie as we're just getting started with Square for Restaurants.  We open next week and I'm trying to understand the flows so that I can train my staff. 😅

I can see how to place orders and associate them to a specific table on our map.  But how do you best handle orders placed at the host stand for to-go?  Or orders called in over the phone?

We are primarily a full service restaurant, so the table model fits well, but I'm sure we'll have our share of to-go orders as well.

Any tips or tricks for this?  I've searched online and tried to find videos, but I haven't yet found an answer.

[TheRealChipA · Accepted solution]

Hey @ChrisKula.  Most sellers I know who are in your situation create a “section” for to-go orders — whether call-in or in person.  Then they create the number of “tables” needed for the maximum go orders they think they will have at any one time waiting to be filled.

Other sellers here might have different techniques, but that seems the easiest to understand to me.