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Foodies718
‎06-01-2021 03:00 PM

Kds tickets showing late

The tickets are showing on our kds about 4 minutes after the order is put in. They are printing on our kitchen printer fine. Anyone else having this problem and know how to solve it?

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ashc
Square Community Moderator
‎06-01-2021 03:09 PM

Hey @Foodies718,

 

We're aware of this issue and it was intermittent/should be stabilizing now. It was only affecting some sellers on KDS but should be running tickets normally very shortly if not right now.

Ashley C
Community Moderator, Square
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