Feature Request: remove "immediate pick up" default

[RLiss]

We are having a lot of issues with customers not seeing the option to "schedule for later" at check out.  I've brought this up before, but I also wanted to say that a lot of folks will go with the "immediate pick up" default, but then show up whenever they want, like hours later. This is really frustrating as we are small and it causes a traffic jam of too many people coming all at once and too many orders to prepare when people show up unannounced.

I constantly tell our customers to schedule their pick up time, on our website, in our email blasts and on our instagram stories, but we are still having issues of people not understanding how or just blatantly ignoring this. 

For the health and safety of our staff and customers we need to be able to toggle this option off. Please please please give us the ability to automatically require customers to schedule a pick up and let us remove the immediate pick up option all together. 

This system might work for a retail shops, but for restaurants it's a big problem.

Thank you!

[nika]

Thanks for surfacing this @RLiss. It makes sense, in your case, to want that removed. I can pass this feedback along to our team in hopes for some future changes. Thanks again!

[RLiss]

Thank you @nika I have talked to other folks in Baltimore using square for curbside and they are also struggling with this issue. 

I know have to call anyone who does not pick "schedule for later" to figure out what time they want to come and this is very time consuming.

[Stanley]

I have also asked for this.

Most of our customers are finally used to using the "schedule for later" option but we still get the new-to-ordering-online customers that just don't pay attention.

For now, I have resorted to putting a note in the "Pickup instructions" section asking to "PLEASE click on "schedule for later" above before checking out."  I have added a lot  these -> ⚠️ to get their attention.