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Can I go back and edit an old ticket?

If I get an order wrong and need to go back and retroactively change the items, how would I do that?

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Square Champion

Hi @smccray.  Currently, once an order has been paid/closed there is no way to change anything about it.  And, unfortunately since it seems like you are using Restaurants, I can not think of any possible work-around.  Can you be more specific about why you are wanting to change the transaction, giving a few examples of what was entered wrong and needs to be corrected?  If you do that, I might be able to come up with a workaround for you.  No promises, but anything is possible!

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
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