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Beating a Dead Horse but it needs to be: Preauthorization

Beating a Dead Horse but it needs to be: Preauthorization

We need to be able to preauthorize credit cards when running a tab. Period.  We really enjoyed the low buy in and easy menu development and a couple of the other features, but a bar/restaurant needs to be able to run a tab and preauthorize a credit card.  I've gone back and looked at conversations about it and it appears that this has been a CONSTANT request by users that has gone ignored.

I'd like to know why it isn't available.

3 Verified Answers
Verified Answer

Re: Beating a Dead Horse but it needs to be: Preauthorization

@Amanda_Bierock

 

I have Square for restaurants. I see the same thing you do. Still nothing.

Verified Answer

Re: Beating a Dead Horse but it needs to be: Preauthorization - Status changed to: Delivered

Hello all! We are so excited to let the community know that this feature is now available! For more information on enabling and configuring preauthorization for bar tabs, check out this help article. Respond here if you have any questions, and thanks for your patience while our team built this out. We appreciate you!

 

️ Kristen
Square Community Manager
Product Engagement

Verified Answer

Re: Beating a Dead Horse but it needs to be: Preauthorization

Pre-Authorization for Bar Tabs Update 
Hi everyone - I'm Hadley, from the F&B product team. First of all, thank you SO MUCH for continuing to share all the feedback here over the years, we know how important the Bar Tabs feature is. For anyone who is not aware, this feature is currently in beta in the US for Square for Restaurants POS. 

 

➡️ You can join the beta community here and our beta team will enable feature to your account. You can find the support article for getting set up on RST POS here

 

As a reminder, when a feature is in beta, there is still some engineering work happening to iron out the smaller bugs and optimizing the experience for our sellers and their customers. If you choose to participate in the beta testing, please share any feedback (good or bad 😄) to our beta team at betafeedback@squareup.com so we can learn how it is working for you and your staff.  

 

Thank you!

714 Replies

Not working for me either. View Details only opens a window offering to open OPEN TICKETS app which just brings you back to checkout screen. Getting pretty worn out waiting for Square to get this working. 6 years I've been waiting. 

none of my devices (square POS, iPad, iPhone) show preauth...

 

Square says to do the below but when I goto device management there is no service settings tab...

 

 

  1. Sign in to your Square Dashboard and select Device Management > Service Settings > Bar tabs pre-auth

  2. Select Pre-Authorization > Enable Pre-Authorization

  3. Set a Minimum pre-authorization amount.

  4. Select Enable

Admin

Thanks for the tag @ryanwanner !

 

@FarmAndBar @Amanda_Bierock - I've reached out to my friend @AndySQ to get some clarity. Will report back as soon as I hear back.

@collabman @HRBrewing where is "View Details" in the Square Point of Sale app? I don't see it