SQUARE IS NOT HELPING

[gatherthrift]

I have called multiple times this week and have been told I would be contacted by a manager.

A manager did call- at 9pm!! This is unacceptable.

We have not been able to access our schedule and timecards for week since your software update messed everything up!

I would like to be called- at a reasonable hour- as soon as possible.

I am available 8am-4pm EST Monday thru Friday.

Payroll needs to be run this upcoming Monday, and currently this is not something I can do. This issue needs to be resolved by Monday at 12pmEST. We pay square a lot of money and expect better service than what we have received. We have been looking into other POS options, as Square does not seem to care about our business.

[Gold]

HI, this is the seller to seller community board with no Square support except for Moderators.  This is Labor Day Weekend with normal business hours starting on TUESDAY.