Square Register and USB Printer

[keyworth]

Has anyone experienced their USB Printer connected to a Square Register intermittently refusing to print an over the counter order. We are connected to the kitchen via Ethernet cable and it always printed there

We recently purchased a new printer because we thought the old printer was having problems - but no - it must be the Square Register. The register is not switched off at night so it is always updating when necessary.

[Kassi_]

Hey there, @keyworth - 

Sorry to hear you're having issues with your Register and USB Printer. Have you tried any of these troubleshooting steps to get your Register back up & running? 

When it comes to the printer, have you tried deleting the printer station & adding it back again? 

I will keep an eye out for your reply👀.