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track previous transactions on a new enabled device

Hi,

 

 We had transactions in a location and forgot to make it available in one more device. Just enabled items on the devices, how could we subtract the sold items from the new devices since it wasnt reducing?

 

Thanks

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@Geewin_Cafe1 ;

I am not sure I completely follow what has happened.... was the Location not enabled to sell the item(s) but it did somehow?

If everything is working now the only way to reduce inventory for an item that was not tracked to sell in a location would be edit each item that was sold but, did not have inventory reduced.

When I create a new item I check that new items can be sold at this and Future Locations, to try to prevent this from happening.

Keith
Owner
Pocono Candle

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Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.

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Square Champion

Best Answer

@Geewin_Cafe1 ;

I am not sure I completely follow what has happened.... was the Location not enabled to sell the item(s) but it did somehow?

If everything is working now the only way to reduce inventory for an item that was not tracked to sell in a location would be edit each item that was sold but, did not have inventory reduced.

When I create a new item I check that new items can be sold at this and Future Locations, to try to prevent this from happening.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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