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Why is my Close of Day Report not matching with my Sale Report?

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I am trying to do a test out on the report for our Square system. I am little confused with the close of day report. 

Our fund transfer is set on 11pm each night. Saturday will transfer to our bank on Monday. When I ran the closed of day on Saturday, I noticed that the time period was from Friday to Saturday. Does it have to do with the close of day time being on weekend?

 

what exactly is the function purpose of close of day? Is the close of day suppose to match our sale report for that day?

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Hi @LW-5.  Close of day reports run from the beginning of the current day until the current time.  For sales reports, you must specify the date range you want.  I believe it defaults to the current day but don’t quote me on that.

 

I’m including a screen shot of your photo.  Note the blue circled areas.  These are the dates used to run each report.  For the sales report from your POS you can change the date range to match that of the close of day report by icon in the blue circled area on the second screen shot below.

 

Let me know if you need anything else.

 

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Chip

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Piper’s Ice Cream Bar, Covington KY USA
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Click here to see a list of third-party apps I use to add functionality to my Square account!

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Square Champion

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Hi @LW-5.  Close of day reports run from the beginning of the current day until the current time.  For sales reports, you must specify the date range you want.  I believe it defaults to the current day but don’t quote me on that.

 

I’m including a screen shot of your photo.  Note the blue circled areas.  These are the dates used to run each report.  For the sales report from your POS you can change the date range to match that of the close of day report by icon in the blue circled area on the second screen shot below.

 

Let me know if you need anything else.

 

IMG_5030.jpegIMG_5031.jpeg

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

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The problems is that my close of day report doesn't ran on the beginning of the day. Is there a time setting for the close of day range?

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Square Community Moderator

Jumping in here for @TheRealChipA!

 

@LW-5 You can set a custom close of day time for each day of the week. Check out this Support Article for more information. 

 

I hope this information helps! Let me know if you have any other questions.

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I was changing the location time of our business in the setting. I noticed that when I change my business opening hours, the close of day report start time change accordingly.

 

For Example, when I change the opening to 10:30am, the close of day report begin at 10:30am. However, when I link the profile to google page. Would it also show 10:30am? Cause our opening time is actually 11:00am.

 

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Hi @LW-5 

 

You want your location hours to match the hours you are open and ready to serve customers, as these hours will be shown in any Square Online Stores you set up and also in other business profiles you link to Square. 

 

If you have further questions, I would recommend reaching out to our Support team

 

Thank you

Frances
Community Moderator, Square
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