x

Where and how do you search for a credit given to a customer?

Just wondering where and how do you search for a credit given to a customer. I’ve looked in transactions just assuming it would be in there but I don’t see it. I charged a customers card then an hour later they told me not to. So I issued a credit and they say it went through a few days later. But I can’t find it in my transaction history. 
Any help would be appreciated. Thx

108 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

@Frankyhalo Welcome to the community. You can go to the dashboard at square.com and select Transactions, choose your date or date range,  then click on types and select refunds, that will show you any refunds you have given in that time period.

 

screenshot_3212.pngscreenshot_3210.png

59 Views
Message 2 of 2
Report