Frankyhalo
11-18-2024
02:01 PM
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Where and how do you search for a credit given to a customer?
Just wondering where and how do you search for a credit given to a customer. I’ve looked in transactions just assuming it would be in there but I don’t see it. I charged a customers card then an hour later they told me not to. So I issued a credit and they say it went through a few days later. But I can’t find it in my transaction history.
Any help would be appreciated. Thx
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rtfulk
11-19-2024
04:25 PM
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@Frankyhalo Welcome to the community. You can go to the dashboard at square.com and select Transactions, choose your date or date range, then click on types and select refunds, that will show you any refunds you have given in that time period.
Randy Fulk
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Korie's Kloset
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Korie's Kloset TikTok
Korie's Kloset Instagram
Big Bows & Sassy Clothes