x

Updated iPad and Square app and now cash draw will not open at end of sale

I updated my iPad to 17.4.1 and Square POS to 6.41. 

Now when we do a transaction, enter items, then hit charge to get to next screen. Tap on $20 (cash transaction) for a 16 dollar order. Sale is approved and it then goes to the receipt screen and never opens the draw.  On the receipt screen, if I hit "New Sale" in the upper left corner, it gos back to the checkout screen and opens the draw. Right now I am leaving the draw open.

153 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

@wingo58 ;

When I have a cash sale the cash drawer is slow to open, but does eventually open.  I also updated and it was slow before but got worse after the update.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
129 Views
Message 2 of 2
Report