Square Register crashes during Apple Pay

[Chrishawaii3619]

It happened several times that Square Register crashes when customers try to use Apple Pay.  Square Register doesn't restart.  It just that the order details all disappear during Apple Pay.  I have to enter the orders again and sometimes it works again the 2nd or 3rd time of crash.

[_Violet]

Hi @Chrishawaii3619 - Sorry to see that trouble with Apple Pay on your register has brought you to the Seller Community! 😥

This behavior does sound off, but it's difficult to pinpoint what the cause of this issue may be.

I suggest that you reach out to our Support Team directly so they can investigate further. They can also report this to our engineers if needed. The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real-time. If you haven't already, please reach out directly by logging into your Square account and heading here.

Please let me know if you happen to have any trouble getting in contact with us by replying back to me here.