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I have orders on my web store but the money paid is not showing on square in my balances

I have orders on my web store but they money paid is not showing on square in my balances

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Square Community Moderator

Hello, @SCCreations

 

Sorry for the confusion. You can see your Square Online Store purchases under Transactions in your Square app or Square Online Dashboard. If you would like to see your Balances (bank transfers) you can find this under the Balance tab, here you can populate the data by date and also find your Transfer Schedule settings. 

 

Let me know if you continue to run into the same problem. 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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I have the same issue! I have 3 orders from my website but they are not showing in my transaction or my available balance

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Square Community Moderator

Hi there @Toochicandcute 

 

Here in the Community, we don't have access to your account details. 

 

If your balance hasn't been updated to reflect your latest transactions, you can reach out to our direct Support Team. 

 

Thank you

Frances
Community Moderator, Square
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