DoorDash Integration

[JTPets]

I am aware that Square and DoorDash have some integration and I recently tried to set up said integration with DoorDash and it broke my store on the doordash platform.

I was told "I escalated this case and was informed that at this time we cannot operate with the integration and the retail UI. I will not be able to set the store live on POS, but will put you back on IPAD protocol. "

Is their a product expert who can help me figure out what I would require to get the integration to work with my account?

[Goldneye]

HI, hopefully these Support pages will help.

DoorDash Support Page

https://help.doordash.com/merchants/s/article/Integrating-with-your-Square-POS?language=en_US

Square Support Page

https://squareup.com/help/us/en/article/7148-manage-doordash-orders-with-square

[JTPets]

I have square for retail and a square pos I'm just not sure what the issue is. I thought I met requirements with this 

[Goldneye]

HI, Square for Restaurants and POS.

[JTPets]

I have the pos, so do I need to have retail active?