ey @LolaandJack. I went into Square POS and added a transaction with the note “test” to my cart. Then I paid that out to cash and printed a receipt. (Screen shot attached). My note was printed on the receipt, as you can see. Are you sure that your customers aren’t just overlooking that note, or were you referring to something besides the printed receipt?
@_Violet @JJ_ @RobynR @MayaP tagging to see if someone will check with the engineers about @LolaandJack‘s comment above. I had to check ALL Square POS apps to figure out which one says it, and finally found it in the Retail POS (screen shot below). I agree with @LolaandJack that this could cause embarrassment if employees are using the notes to say something that might be offensive, thinking the customer won’t see those notes, which they will!
