How do I merge items from different categories?

rschmitt · ‎01-08-2017

Over time, duplicate items were created. The name may have changed, a different description was given, item misspelled or various reasons why they were created. Presently, each item is created correctly in the correct category. However, when creating a report, that item will appear several different ways making it very difficult to read the report. How do I merge these items so when reading a report, sales of the of the same item are more concise?

TAC2021 · ‎02-28-2022

Add me to the list of people requesting this feature. Discovered just what everyone is talking about. Any progress made on this matter? I would love to save time and energy on managing inventory. I feel like not adding this feature over the last 5 years has likely lost many clients to Square's competitors that do have an inventory merge feature, or just a better inventory management system in general.

nickmoore · ‎03-17-2022

Hi EJ_,

Since you are a square representative, could you expound on how the import export field could solve this issue. I don't want to remove the duplicates, I want to merge them. I would like for an item that has changed names or variations through out a year to be represented as a single item.

This is very frustrating for someone trying to assess sales trends when the sales for 1 item shows up in 4 different rows.

nickmoore · ‎03-17-2022

Hi Arie,

Can you answer why it is taking so long to get this feature added. The first request was in 2017. Square representatives have commented every year since then. Is there actually a feature request ( I suspect those all go into a pit behind Square headquarters and are never actually addressed). Is anyone actually working on this? Are you a real person, or are you just an automated pacifier that says there is no update on the feature request but not to worry because you have tagged everyone and you are going to notify us of any news?

How has there been no "news" in 5 years?

JJ_ · ‎03-19-2022

We are working hard on providing better visibility to Feature Requests @nickmoore. While at this time I don't have news for your regarding this one I will definitely pass it over to our product team for their visibility and consideration.

SLC_DGO · ‎04-04-2022

Do we have an ETA on this feature?

sayra · ‎04-04-2022

Hey @rschmitt,

No ETA on this feature for now, we continue to take request and will provide more details when we have them. In the meantime, we suggest that you take a look at our board here where other sellers have requested similar features. This is the best place to provide further details on why this feature would be helpful for your business.

Have a good day.

ThePauls · ‎04-05-2022

This is SERIOUSLY STILL not being worked on or added as a feature??? We've been waiting since 2017! 5 YEARS??? C'mon, there is no reason why this is a difficult feature to add...it's such a basic tweak that is so long overdue.

TAC2021 · ‎04-05-2022

The only bright side to this whole topic is knowing I can stand in solidarity with my fellow sellers in the community as we await this feature. The slog that is inventory management is atrocious. I suspect Square has no intentions to actually add this feature, as there is no incentive for them to do for (increased revenue). I disagree, happy customers go a long way, unhappy even further. Sure switching to a different platform would be a masochists task, but it doesn’t stop those hearing my gripes from straying from Square’s platform. Seriously shortsighted..

On another note, I just got an email from Square. I have a new rank! Oh goody, that’ll placate me. Also a prompt to share my opinion just u see this comment box, as if this isn’t sharing opinion the forum and fashion for other community members to see.

Perhaps there’s a good way to petition this change and see just how many others would love this extremely helpful and time saving feature.

nickmoore · ‎04-19-2022

Hi JJ_

It has been a month since you told me " I don't have news."

ANY NEWS YET?

Is anyone working on this feature? Are they even aware of the need?

mollybee · ‎08-01-2022

No movement on this, huh? It's enough of a hassle that you can't merge two locations, but it would at least be nice if the catalogs could be synced without creating duplicates because they were set up with one single different character in the title. This is a nightmare when it comes to syncing with inventory databases.