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product variations/options are not showing in the cart and checkout page.

I am setting up a website with square online and have run into an issue where my variations on the product are not showing in the cart and checkout page.

 

For example, I sell prints at varying sizes, A5, A4, A3 Etc. When I add the product with the chosen variation to the cart it does not display the variation in the cart or checkout pages.  It shows the product as it should, and the correct price but doesn't display the chosen variation (ie: print size: A5, Material: Satin Paper).

 

I have gone through every setting and cannot find a way to correct it.

 

When the item is added to cart it does show the selected variations in the 'mini cart' that fades in and out but is not showing in the actual cart and checkout pages.

 

Is there a way to make it work properly? As you can imagine, its pretty confusing for customers to know what they are purchasing especially if they are buying multiple prints at different sizes.

 

I've attached some screenshots of what I mean

 

Screenshot 2024-05-22 at 10.15.34 PM.png

Screenshot 2024-05-22 at 10.15.44 PM.pngScreenshot 2024-05-22 at 10.16.01 PM.png

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Square Champion

Have you tried to put your sizes in the option and pricing section? We sell children’s clothing and that is where we put our sizes at.  Go to items, then options and pricing.  From there you can add your sizes.  Below is a photo of how it would look on your website and how it looks on the backend.  

IMG_2470.jpeg

 

IMG_2471.jpeg

 

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