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A customer is not able to make an online purchase because Square is saying SCA verification required. What do I tell her?
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3 REPLIES 3
HI, hopefully this Square Support page will help.
https://squareup.com/help/gb/en/article/7373-strong-customer-authentication-faq
Hope this helps.
TERRI
TERRI
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But I’m in the USA and so are all my customers. The SCA is a European thing.
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Ive also recently experienced this., a customer let me know. i feel like its a glitch in the system, I tested it with my own card. The card wasnt accepted until i logged out (of being a customer) and checked out as a guest.
Really hope this isnt effecting my other customers!
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