Thanks for letting me know @martincib! With the Square Online site, you should be able to edit your Emails under Emails Setup (if the edit button doesn't come up for you, it's worth checking that your sender profile is all setup).
Here, you'll be able to add additional notes or image to the emails. One thing to keep in mind: the notes you add will be visible on all emails so they aren't limited to just one customer; rather, everyone will receive the same notes.
I hope this can help! Let me know if you are looking for a different feature and I can definitely take another look on my end.
Thank you Tra for your reply.
I added a sender profile as you suggested, and I can add a note there, which overrides the original note that I created somewhere else in this system (I'd still like to figure out where that was). However, just by adding one line as a note, our invoice now has large areas of white space, and the invoice for one item is 4 pages long, see below.
How can I remove those extra lines? I have removed all the 'spacers' from the form, but I can't seem to edit anything else (i.e. where it says 'Downloads Information').
The email above was an actual order confirmation email for a test order.
Below is what the email looked before I added that one line comment in the email builder. I entered the "Please be nice!' comment somewhere during setup just as a test, but like I said, I can't figure out where that was.
