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Where did my Online report stats go??

So, a few days ago I changed my online subscription and signed up on the new pricing tiers for the $29/mo plan, which says it includes reports and stats. Now when I go to look at my reports, it says I need to upgrade in order to see the stats. Is anyone else getting this?

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Square Community Moderator

Hi @lbbolin - I'm sorry to hear that this issue with your Square Online Store subscription has brought you to the Seller Community😥

 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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