What is "Copy" in the online item editor?

[Linkgina]

In square online, where you can edit an item, there is an option to "copy" when you click on the three dots in the upper right hand corner. Is that the same as duplicating an item via the Square dashboard?  I'm not sure which place to use to duplicate items.  

Thanks!

[Seamus · Accepted solution]

Hey @Linkgina,

Thanks for getting in touch and good question!

I took a look further into this and it doesn't appear that there is much of a difference - however I did note that copying an item in Square Online does not assign the item to a category even if the existing item has a category. Duplicating the item on Square Dashboard will add the duplicate item to its existing category.

Generally speaking, we recommend making changes from the Square Dashboard, and I'd recommend the same in this instance too. I recommend only making item changes via Square Online for things that are not doable from Square Dashboard (eg give the item a sale price, add an extra picture).

I hope this helps - please let us know if you have any questions 🙂