Two dashboards, trouble selecting the Team dashboard

[knickerbockerwm]

I have two dashboards showing when I log into Square, one for a website I am editing as part of a team, and one for my personal account. Whenever I select the team website, it always takes me to my personal account instead. Is it possible to either make the team website dashboard the default or do I have to close my personal account? I'm not even using my personal account.

[Ellie_]

Hi there, @knickerbockerwm,

Thank you for reaching out about this. Are you able to confirm the domain name tied to the website you are trying to access? This will help us take a closer look at how we can help. 😊

[knickerbockerwm]

The website is not live yet - I am logging in to edit it.

[_Violet]

Hi @knickerbockerwm - Violet here, following up for @sayra.

It's a bit difficult to pinpoint what may be happening without looking at your account and Dashboard with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.