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Transfered domain & Email problem

Hello.

I just transferred a domain from Google and now the email I had for that account is no longer working. I imagine I will have to check with Google, but I wonder if by transferring the domain, the email gets canceled. Thoughts? Please help.

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Square Champion

Check your MX records for the email on the new domain.  You may just need to re update those MX records on your new domain to point to the correct email you want to use. 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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Thank you. I apologize for my ignorance, but I do not know what MX is and I think I will have to cancel the transfer all together. I was using and alias with Google, and now that alias is gone, since the domain was transferred. Emails sent to that alias is bouncing, so I cannot confirm the transfer. It is a mess. Can I just cancel the transfer and try again?

 

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Square Champion

No worries, MX records are the "mail exchange" records. Simply telling that email where to go to more or less. 

Did you transfer your site from Google to Weebly?  Ill try to be as of much help when i can 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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Thank you. I did transfer the domain with square or weebly, I think square.I found the Mx records, but they mean nothing to me.

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Square Champion

Okay perfect. I'll send you a message to help you further and get some more details there. 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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As I look at the mx records and got the ones from google, they are exactly the same. The person at google said the domain is now with register.com. I am so confused. They said it takes 24 - 48 hours, but I think I am pass that. Please help.

 

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Square Champion

Okay, So the MX records all match up fine. That is a good thing. 

When was the transfer of websites first initiated? 

 

If it is still within that 24-48 hour window, it is def a possibility that is the issue.  

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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The process started on the 18th, but the confirmation took place today. However, the site was published and the link I believe started working on the 19th. I need to double check that date.

 

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