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Syncing Products to Instagram Issue

I have had this issue for almost a year since I started my square.

 

I sync my available items from Etsy --> Square. At this stage, all my products show.  I go through each item to ensure they are VISIBLE and added on Meta for business, have a shipping profile, and all remaining details are filled out.

 

When I go to my Instagram Shop/FB Commerce shop not all my products show up... WHY! I am starting to get frustrated because I cannot accurately advertise all my available products. 

Please help!!

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Square Community Moderator

Hi there, @JMCStudio,

 

We are sorry to hear that you are having trouble connecting your Square Online account to Instagram. When you are attempting to connect, are you getting a specific error message? Are you able to send a screenshot of what you are seeing?

Ellie
Community Moderator, Square
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Thank you so much Ellie for your quick response!

 

I am not getting an error code at all. 

I have 34 item listings on Square, after ensuring all the proper things are clicked on each listing (visibility etc). My Instagram only shows 22 items. 

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Just wanted to follow up here. @Ellie_ 

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