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I have had this issue for almost a year since I started my square.
I sync my available items from Etsy --> Square. At this stage, all my products show. I go through each item to ensure they are VISIBLE and added on Meta for business, have a shipping profile, and all remaining details are filled out.
When I go to my Instagram Shop/FB Commerce shop not all my products show up... WHY! I am starting to get frustrated because I cannot accurately advertise all my available products.
Please help!!
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Hi there, @JMCStudio,
We are sorry to hear that you are having trouble connecting your Square Online account to Instagram. When you are attempting to connect, are you getting a specific error message? Are you able to send a screenshot of what you are seeing?
Community Moderator, Square
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Thank you so much Ellie for your quick response!
I am not getting an error code at all.
I have 34 item listings on Square, after ensuring all the proper things are clicked on each listing (visibility etc). My Instagram only shows 22 items.
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Just wanted to follow up here. @Ellie_
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