Square Online Contact Form Date field will not cha...

LukeNieuw · ‎08-20-2020

Hi There,

When I add a contact form to my Square Online site and put in a Date Field I am not able to change the date on my mobile. it will only allow today's date to be entered.

It works on a desktop though.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/

JustinC · ‎08-23-2020

Hmm, there might be an issue specific to certain mobile browsers. Have you tried any other browsers? Also, make sure javascript is enabled in your mobile browser as well.

@LukeNieuw

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

LukeNieuw · ‎08-26-2020

@JustinC was using chrome and java is enabled. I switched the form to short answer for the time being.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/

JustinC · ‎08-27-2020

Strange.. thanks for checking your browser settings! What question type gave you issues before switching to short answer?

I'll surface your issue to an Ecom specialist once I get a reply 🙂

@LukeNieuw

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

LukeNieuw · ‎08-28-2020

It was the "Date" field that was giving me issues on mobile. Desktop it worked fine. On mobile you couldn't switch the date.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://www.lakeeffect.ca/

JustinC · ‎08-28-2020

Thanks for that. Sounds like a bug. Our Ecom CS Team would like to file a ticket for you to confirm if you are experiencing a bug and implement a fix.

Sign in to grab your customer code and our CS number here.

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Square Online Contact Form Date field will not change on mobile