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So a client just paid a 1500.00 invoice and it isn't showing in my square account balance.

So a client just paid a 1500.00 invoice and it isn't showing in my square account balance. I have my bank account linked. This is the first time this has ever happened. It's a card on the receipt and there is not an issue with it at all! Someone help me !!

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Square Community Moderator

Welcome to the Community, @ltphotollc

 

Thank you for reaching out about your missing funds. I would recommend checking your email for anything from our Account Services team to indicate an issue with your account. 

 

There are a couple of other factors too, such as: when the payment was taken, how you have your transfers set up, etc. 

 

If you're still missing your funds, I would recommend contacting our CS Team directly. Here in the Community, I am not able to handle something this account specific. 


1-855-700-6000 squ.re/contactsqsupport

 

 

Kassi
Community Moderator, Square
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