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When I first launched this site a couple months ago, I initially had trouble getting the logo in the header to be the size I wanted. I did something that allowed me to get the logo to the size I actually wanted. Here's a snip of the mobile version of the site with the logo the "right" size:
On Cyber Monday this year, we temporarily switched out the front page of the site to a Cyber Monday image background, AND had to change the logo to our "white-text" one. That was up for 2 days, and after that, we just switched the main page background back to the original image and the original logo. But now, this same logo, max-sized looks like this:
You can see that even the background image looks a little different (smaller) and our Book Now (appointment) button is even in view in this shot. For the life of me, I can't figure out how to get the "larger" logo image back? I've tried all the things the community has previously talked about (Edit Size Slider on the logo image, custom CSS code - which broke everything, different header types, etc), and nothing seems to get that logo image back to the size in the first picture.
Any ideas?
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@tg89 - Thanks for your time as we looked at the account once more. Unfortunately, we are not finding any way to revert the logo back to that size on the mobile view. Our editor is responsive, so logos, buttons and text will adjust to fit the size of the screen it's being viewed on. Screenshots below come from an iPad vs an iPhone.
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Well, thank you for trying anyway. At least I know I wasn't doing something wrong in not figuring out how to get it "larger". I have seen other comments over the past few years talking about logo sizing (in the header specifically), so perhaps just take it then as an enhancement request for future consideration. I appreciate the responsive-design, but it seems that the current design/limits to the logo size are creating challenges for many sellers. Thx.
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Hello, @tg89 - Welcome back to our Seller Community!
We appreciate your time while we took a closer loot at your account. Can you please try to to re-upload the image? Also, can you please confirm your URL? We'd be more than happy to continue helping you if this has not been resolved.
We will be on the lookout for your reply. Have a great day!
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Hi @sayra, I've re-uploaded, re-sized the image to enormous proportions before uploading, etc, but nothing seems to change the "max size" of way the image (in the header) currently displays. For reference, our URL is https://glowingskin4u.com.
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@tg89 - Thanks for your time as we looked at the account once more. Unfortunately, we are not finding any way to revert the logo back to that size on the mobile view. Our editor is responsive, so logos, buttons and text will adjust to fit the size of the screen it's being viewed on. Screenshots below come from an iPad vs an iPhone.
Community Moderator, Square // Moderadora de la Comunidad, Square
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Well, thank you for trying anyway. At least I know I wasn't doing something wrong in not figuring out how to get it "larger". I have seen other comments over the past few years talking about logo sizing (in the header specifically), so perhaps just take it then as an enhancement request for future consideration. I appreciate the responsive-design, but it seems that the current design/limits to the logo size are creating challenges for many sellers. Thx.
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Did you ever solve this one - I have the same problem... thank you 🙂
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Hi @GoulburnWestern - Thanks for reaching out to us here on the Square Seller Community👋
Please see this reply from one of our Community Moderators, Sayra, which has been marked as the Best Answer to this question, for more details.
I hope this information is helpful, but please do let me know if you have any additional questions.
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