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Selling digital files that are automatically emailed to purchaser.

Selling digital files that are automatically emailed to purchaser.

I would like to see a feature on square.
 

I would like to sell downloadable digital files, where an automated email goes out with the file link right after check out.  I would be able to have one more way to have sales in my business.  I am a hypnotist and don't have a way to sell digital files through my website.  I don’t know how to sell digital files through square.  

289 Comments

@PreOrder_Apps I am interested in the automatic digital downloads.  Please let me know when it's available. Thanks! 

We really need an automated digital file send process added to the online digital purchases!

I struggled with this and found a fantastic solution. It's not directly through square but they are owned by square: WEEBLY.COM allows you to have a product, a simple storefront, and all the easy cart features etc... It was simple and easy to set up, their customer service was outstanding (thank you Myra - square online and Ira - weebly support) within four hours I had a fully functional website that I could direct customers to with five digital downloads that could be purchased and downloaded easily. They have protections like limits on quantity and time of download availability. It was all so easy I couldn't believe it. In order to sell you'll need to be in their 2nd tier or higher for payment plans, but that is something like $16-19/month paid annually. Major bonus: I could put multiple files into a single download, which was great for the types of downloads I'm selling(pdfs and audio). I hope this helps others, it completely solved my problems. You will need to create your weebly site with a DIFFERENT email from your square site. Because square created square online they constantly try to direct people there. (Customer service phone number is the same as for square: 855-700-6000 just ask for weebly support) When you set up your weebly even if you are a business, select the personal option otherwise you'll be taken to square online. I hope this helps!

@PreOrder_Apps Hoping too see an update soon, thank you!

I wanted to chime in that I've also been waiting for this feature for more than four years now.  I was told when I moved my store over to Square that the feature would be added very soon.  It was a feature that existed on Weebly when Square bought and integrated Weebly.  But Square removed the feature, promising it would return very soon.  And it's still not here four years later.

 

It's really maddening.  And it's the single reason I'm exploring moving my store to another platform.  Partly, because my customers are frustrated with my store's digital fulfillment . . . and partly because this issue is eroding my trust with Square as good stewards of the platform on which I've built my business.

Hey fellow users! 👋

 

If anyone is interested in how to create automated emails, I can assist you in the set up with an integration. Email me at info@jakaking.com with "Square Integration" in the subject line. I'm more than happy to be of servic...

 

You can find me on Instagram (@jkbizcentral) and Facebook (JaKa King Biz Central).

 

Visit www.jakaking.com for more information on products I offer.

 

Thanks!

Enjoy Your Day!

Would like this feature as well. 

Would also like this feature added.

Would like this feature also. Considering switching platforms because it isn’t offered.

Square Community Moderator

Thank you for adding your vote to this feature request, @Shubb123 - this helps us demonstrate demand with our product team.